Concierge Service
ADVANTAGE: YOURS
At EQ, we recognise our concierge services as a vital touchpoint, seamlessly fulfilling your every need, desire, or enquiry. Our dedicated team is delighted to curate your stay with an extensive suite of bespoke services, including:
Chauffeur & Transit Arrangements – Tailored transportation options, including premium limousine hire, airport and city transfers, taxi and e-hailing coordination, as well as interstate train and ferry ticketing.
Curated Tours & Excursions – Custom itineraries for city and countryside sightseeing, the Kuala Lumpur Hop-On Hop-Off bus, and excursions to Taman Negara National Park, alongside resort bookings for highland, island, and beach destinations.
Aviation Assistance – Seamless flight confirmations, ticket purchase assistance, and dedicated support for lost luggage retrieval.
Bespoke Celebrations – Personalised touchpoints including artisanal cakes, custom room decorations, curated gift baskets, and floral arrangements.
Dining & Leisure Concierge – Expert recommendations and priority reservations for acclaimed restaurants both within the hotel and across the capital.
Personalised Tailoring & Repairs – Exclusive appointments with professional master tailors for alterations and bespoke suiting, alongside premium repair services for timepieces, footwear, and eyewear.
Essential Support & Care – Secure short- and long-term luggage storage, detailed embassy and consulate information, and immediate coordination for medical, dental, or clinical appointments.
Brochures and rates (PDF):
